HP Pavilion Desktop PCs - Zero-Knowledge Freedom Online Security and Privacy Software

This document pertains to HP Pavilion Computers with Microsoft Windows XP.

HP and Zero-Knowledge Systems Inc. have provided some HP Pavilion Desktop customers with software that provides a broad range of features to protect against online security and privacy threats.

This document explains the features of Zero-Knowledge Freedom software, including how to use and troubleshoot the software.

Features that come preinstalled

• Ad Blocker: Speeds up Web browsing and protects privacy by blocking Internet advertising.
• Keyword Alert: Protects the user by scanning outgoing Internet traffic for private information.
• Cookie Manager: Protects user privacy by managing Internet cookies and allowing the user to block malicious tracking cookies.
• Form Filler: Securely stores the user's personal information while simplifying fill-in of Web forms.
• Password Manager: Encrypts and guards the user's login usernames and passwords, ensuring easy log-in at a user's favorite Web sites.

Upgradeable features available for purchase from Zero-Knowledge

• Personal Firewall: Stops malicious hackers and automatically blocks Trojan horses and hostile attempts to access a user's computer.
• Parental Control: Allows parents to keep their kids safely away from offensive or inappropriate content.
• Anti-Virus: Scans, blocks, and destroys all virus, worm and trojan attacks by continuously working in the background to protect a user's PC 24/7.

Downloading Zero-Knowledge Freedom for HP

To download and install Zero-Knowledge for HP software, do the following:

1. Close all virus-scanning software and any open programs, other than your browser.
2. Click the following link and click Open on the first window that appears: Freedom_3_0_HP.exe (in English).
3. Read and respond to any windows that appear.
4. Restart the computer after the software has installed.

Freedom error message appears when Windows starts

The following error message appears when Windows starts: The Freedom Driver at [System32\DRIVERS\FREEDOM.SYS] appears OK, but it failed to load .

To fix this error message download and install a patch, use the following steps:

1. Close all virus-scanning software and any open programs, other than your browser.
2. Click the following link and click Open on the first window that appears: Patch for Freedom Software for HP 3.0 (in English).
3. The driver fix will take several moments (it will appear to freeze but will still be running).
4. Restart your computer when prompted