Knowledge Management that Works!

Ready to take your business to the next level?

• Manage company knowledge base
• Organize enterprise wiki server
• Provide immediate, 24/7 support
• Launch self-service web help desk
• Eliminate repeat support requests
• Collaborate on documents and content online
• Create online help quickly and easily with

#1 Rated Web 2.0 FAQ, Wiki and
Knowledge Management Software

by WebSite-Scripts.com

Available in and supports Right to Left (RTL) Languages.

Knowledge Management Software Solution – Knowledge Base Manager Pro

Knowledge Management Software

According to Ernst & Young consulting agency research, Knowledge Management Software usage enables up to 30% savings on customer support and increases up to 50% decision-making quality, staff agility, and company reaction speed to changes of market needs. New products development cycle decreases by 20% in average.

Key Advantages of web-based Knowledge Base Software Usage

• Customer care improvement. Staff receives feedback information and takes appropriate measures in time from knowledge management software.
• Customer support costs decreasing. Customers receive sought-for information from web based knowledge base software without staff involvement.
• Staff is able to find or receive necessary information faster. All employees learn lessons from somebody else’s mistakes and take advantages of each other’s attainments.
• Decision-making process improvement. Decisions are being made objectively, not subjectively with Knowledge Management Software.
• Employees and departments work more efficiently, avoiding re-inventing the wheel, reducing redundant work.
• Information networks and communication facilities allow consolidation of staff members and groups, including ones from remote regions.
• Retention of intellectual property. Prevent knowledge from leaving when an employee leaves.
• Reduce employee training time. Gain ability for new and existing employees to acquire job knowledge faster, reducing training time and providing higher job quality.
• Knowledge accumulation and usage is a key to business success. Go on and provide your employees, partners, and customers with the knowledge management software tool they require to do business better.

Unlimited Usage Opportunities of Knowledge Management Software in Any Branch

Knowledge Base Manager Pro is developed to support and enhance the organizational processes of knowledge creation, storage/retrieval, transfer, and application. KnowledgeBase Manager Pro is commonly used to complement a help desk or for sharing information among employees within the organization or business unit. It might store troubleshooting information, articles, white papers, user manuals, or answers to frequently asked questions. Typically, a search engine is used to locate information in the system, or users may browse through a classification scheme.
Knowledge Base Manager Pro streamlines the entire documentation and knowledge base creation process for companies to share information with employees, customers, and partners. This knowledge base software can be utilized by any company, corporation, or organization in numerous different ways:

• Vending Company. Provide your customers with access to full information about products you sell, about company you run and terms of service you follow. Receive feedback from your clients with suggestions, questions and thanks to improve the quality of service.
• Service Provider. This could be hosting providing, consulting, business functions, entertainment, health care consulting, information services, social services, or something else. Create web self-service help system covering special valuable topics within selected area.
• Educational Organization. Provide students with centralized knowledge base with courses and learning aids. Students can participate in courses creation and improvement process.
• Any Company. Get Knowledge Management Software Solution for an internal use. Reduce employee training time. Keep corporate knowledge integrity whenever employee comes or leaves.